CVC Vận hành - Bộ phận kiểm soát chất lượng & vận hành
Nơi Làm ViệcHồ Chí Minh, Hồ Chí Minh
Cấp BậcNhân viên
Mức LươngLương thỏa thuận
Ngành nghềCNTT - Phần mềm, CNTT - Phần mềm
Hạn Chót Nhận Hồ SơKhông giới hạn
Mô Tả Công Việc
- Maintain the health of the application, helpdesk support, ticket management and application support
- Maintain application SLAs of availability to business unit
- Deployment and configuration of new release
- Mantain and troubleshhoting production issues
- Monitor the System for errors, stopped processes,...
- Write and maintain technical documentation for operation
- Collaborate with other team members/ partner
- Familiar with bug tracking
- Participate in pilots, testing, training and comunications in support of system development
- Review and control operation procedure within domain
- Troubleshoot and resolve issues within a timely manner against SLA requirements
- Communicate issues, solutions and requirements to both technical and non-technical Teams as required
- Responsible for the performance, integrity and security of application
- Keeping management informed of trouble spots in advance before major problems occur, and proposing cost-effective solutions
- Work closely with the System Analyst and Architect Teams to assist in application related duties
- Participate in written documents, applications operating procedures.
- Follow operation process and other related process within VPBank.
- Other assignments assigned by CIO, Head of Center/Departmnent or Project management (in Project scope)
- Bachelor degree or comparable experience preferred
- 1-3 years Web/Application server operation experience (preferred: JBoss, Apache)
- IT LOS system operation experience preferable
- Hardware and sofware knowledge, Linux/Unix experience
- Ability to prioritize and handle multiple competing tasks
- Self-motivated with the ability to follow through on projects in a timely manner
- Team player / influencer-collborates with others to solve problems
- Capable of learning new technologies in a self-directed manner
- Can be communicate with partner/bussiness in English
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